Miután fél éve megkezdődött a „BirthDay” modul (Automatizált Születés/Névnapi üdvözletek) éles használata, érdekes jelenségről számolnak be partnereink: a megszokott kommunikációba belépett egy új elem, az érzelmi kapcsolat a praxis és páciensei között. A jelenség nem meglepő. Várható volt, hogy a személyre szóló üdvözletek egyéni emóciókat váltanak ki a partnerekből, amit köszönő levelekben, SMS üzenetekben, telefonhívásokban fejeznek ki. Ilyen érzelmi kötődés kialakulása mellett nagy mértékben nő annak a valószínűsége, hogy: a praxisban megfordult páciensek a jövőben nem is akarnak más szolgáltatót megkeresni fogászati problémájukkal (ennek a lehetősége a mai internetes keresési lehetősége
Kiemelt
bejegyzések
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Legutóbbi témáink
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